Privacy Policy

This Privacy Policy describes how SkinLogue ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at info@skinlogue.com or by mail using the details provided below:

SkinLogue 25-C Punjab Sundar Industrial Estate, Phase II, Lahore, Pakistan
Support Number: +92-315-4222353

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

  • Purpose of collection: To load the Site accurately and analyze Site usage for optimization.

  • Source of collection: Automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Personal Information collected: Browser version, IP address, time zone, cookie information, visited pages, search terms, and Site interactions.

Order Information

  • Purpose of collection: To provide products/services, process payments, arrange shipping, provide invoices, communicate with you, and screen for fraud.

  • Source of collection: Collected from you.

  • Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support.

  • Source of collection: Collected from you.

  • Personal Information collected: Name, contact details, and any information you provide when seeking support.

Minors

The Site is not intended for individuals under the age of 7. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us fulfill our services and obligations:

  • Third-Party Processors: We use Shopify to power our online store. Read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.

  • Legal Compliance: We may share your information to comply with laws, respond to subpoenas, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications. For example:

  • Google Analytics: Helps us understand how customers use our Site. Learn more: https://www.google.com/intl/en/policies/privacy/.

  • Advertising Partners: We share Site usage and purchase information with advertising partners through cookies and similar technologies.

To opt out of targeted advertising:

Using Personal Information

We use your Personal Information to:

  • Provide and manage our products/services.

  • Process payments and fulfill orders.

  • Communicate about promotions and updates.

  • Detect fraud and enhance security.

Lawful Basis (for EEA Residents)

Under the General Data Protection Regulation (GDPR), we process personal data under lawful bases such as:

  • Your consent.

  • Performance of a contract.

  • Compliance with legal obligations.

  • Legitimate business interests that do not override your rights.

Retention of Personal Information

We retain your information for as long as necessary to fulfill purposes outlined in this policy unless you request deletion.

Automated Decision-Making

We do not engage in fully automated decision-making that significantly affects users. Shopify may use automated decision-making for fraud prevention.

Cookies

Cookies help improve user experience. We use different types:

  • Functional: Essential for website functionality.

  • Performance: Tracks website analytics.

  • Advertising: Used for targeted marketing.

Manage cookies via browser settings or visit www.allaboutcookies.org for more details.

Do Not Track

We do not alter data collection practices when we detect Do Not Track signals from browsers due to the lack of an industry-standard response.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review it periodically.

Complaints

If you have concerns about our data practices, contact us using the details above. If unsatisfied with our response, you may file a complaint with a relevant data protection authority.

Last updated: March 2025